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Urgently Required WARRANTY MANAGER with Heavy Equipment / Earth Moving Equipment Company in Saudi Arabia

Company Name:     
Urgently Required WARRANTY MANAGER with Heavy Equipment / Earth Moving Equipment Company in Saudi Arabia
Company Website:  
Position Title:       
Warranty Manager - Heavy Equipment / Earth Moving Equipments
Location:              
Saudi Arabia
Job Category:        
Warranty Manager
Apply to email id:        
Contact Person:        
HR Executive
Phone No.:        
09311081163
Description:          
Dear Candidate,

Warm Greetings from MM Enterprises!!!!!!
(Manpower Recruitment Agency New Delhi. www.mmenterprises.co.in)

Urgently Required Warranty Manager for Heavy Equipments / Earth Moving Equipment Company in Saudi Arabia

Location: Jeddah (Saudi Arabia)

Experience: Min. 7 Years

Qualification: Any Graduate

Job Responsibility:

• Claim Processing & Management
• Administration.
• Customer Service and Satisfaction

ESSENTIAL JOB REQUIREMENTS

• Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customer’s needs.
• General mechanical knowledge of engineering/construction equipment and heavy trucks.
• Ensures that the Company meets or exceeds the customer’s expectation at all times.
• He has basic knowledge of relevant legal issues (such as warranty issues).
• He can explain information about product and fundamental technical matters in a way the customer can understand.
• Promotes the Company’s service contracts to customers.
• Have a focus on quality control at all times.
• Understanding of warranty claim and issues.
• Strong PC skills (e.g. Ms. Word, Excel, DBS)
• Excellent communication skills

Required Skills and Competencies

• A distinguishing characteristic of the Certified Warranty Manager is his high readiness to learn in both technical and soft skill areas.
• Able to take a flexible approach to different problems and solve them competently and reliably.
• Demonstrates high loyalty to the company and the brand. Acts genuinely, with a high degree of responsibility.
• Known for his high personal initiative, his capacity to convince, and his capacity to make decisions.
• Actively approaches the customer and demonstrates a high ability to communicate.
• Able to compromise but is also able to address conflicts openly in interacting with customers and colleagues and solve them constructively.
• Shows high empathy, tries to understand others’ point of view and can react flexibly.
• Able to plan and organize. In this regard he is capable of high degree of understanding for process and procedure.
• Able to advise the customer and actively sell service and ccessory products.
• Ability to work independently with little or no direction
• Well-rounded knowledge of equipment/trucks
• Proven leadership skills and ability to manage large, diverse teams

Salary: Best In Industry

Note: Kindly please forward you CV along with your current & expected salary at above given email id.

Best Regards
Arshad

 
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