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Urgently Required After Sales Manager (Service of Heavy Equipments) with Well Known Company in Saudi Arabia

Company Name:     
Urgently Required After Sales Manager (Service of Heavy Equipments) with Well Known Company in Saudi Arabia
Company Website:  
Position Title:       
After Sales Manager - Heavy Equipments
Location:              
Saudi Arabia
Job Category:        
After Sales Manager - Heavy Equipments
Apply to email id:        
Contact Person:        
HR Executive
Phone No.:        
09311081163
Description:          
Dear Candidate,

Greetings from MM Enterprises Delhi (www.mmenterprises.co.in)

Subject: Urgently Required AFTER SALES MANAGER (Service of Heavy Vehicle / Equipments) with Well Known Company in Saudi Arabia

Company: Well Known Company (Heavy Equipments & Earthmoving)

Location: Saudi Arabia (Jeddah)

Designation: Manager & Deputy Manager (2 Persons Required)

Experience: 10+ Years

Education: Education: B.Sc / B.E / B.Tech OR Master Degree holder in Engineering OR its equivalent

ESSENTIAL JOB REQUIREMENTS

• 10+ years & up experience in the servicing of related equipment
(e.g., Excavators, wheel loaders, dozers, and backhoe loaders) is a must.
• Thorough knowledge of above product lines, troubleshooting & training.
• Ability to access and pass information to other staff and to log onto paperwork and working documents.
• Current knowledge of manufacturer’s warranty procedures and documentation.
• Current knowledge of Mechanical Breakdown Insurance company procedures and documentation.
• Ability to calm and manage distressed and otherwise difficult customers in an effective manner.
• Training in telephone answering techniques.
• Competency in computer skills, numeracy and literacy.
• Have sound knowledge of after sales services and advisory modules as a user of an ERP system related to Automotive.
• Experience in diagnostic tools
• Knowledge of Case, New Holland , Komatsu, JCB & Cat machines

Required Skills and Competencies

1. Knowledge in overhauling of equipment’s and heavy trucks.
2. Can explain information about product and fundamental technical matters in a way the customer can understand.
3. Able to take a flexible approach to different problems and conflicts and solve them competently and reliably.
4. Actively approaches the customer and demonstrates a high ability to communicate.
5. Ability to plan and organize high degree of understanding for process and procedure.
6. Able to advise the customer and actively sell service and accessory products.
7. Managerial Skills with an ability to work independently with little or no direction.

Salary: As per company norms

Note: Kindly please send your updated CV along with your current & expected salary at above given email id.

Best Regards
Arshad

 
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